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Verified Local Reviews
samruby88
17:03 06 Dec 23
Rob Doty was amazing and kind and so efficient. Wonderful... service!read more
James Gonzalez
17:17 04 Dec 23
Rob Doty was extremely helpful and informative during my... regular maintenance appointment. Highly recommend!read more
Maggie Ronquillo
00:30 04 Dec 23
Had my soft water maintence today had a great experience... with Rob great personality and very knowledgeable!read more
David Galaz
23:01 30 Nov 23
We have our water treatment system for a year and it was... time for annual maintenance check up. Brain did a great job, explaining every detail what he was doing, felt like I was at a classroom with a great teacher. 👍read more
Trn997
22:59 30 Nov 23
Robert Doty showed up today and did an outstanding job of... repairingMy water system after a pack rat decided to chew it up.Also the potassium salt had solidified in the bottom and had to be chopped out.GREAT JOB ROB THANK YOUread more
Mandi Seger
02:14 30 Nov 23
Rob from Superior Water Treatment performed our first... annual system check and filter change. He was thorough and speedy and very considerate of our work schedule. He did a great job, and we've been very happy with our EcoWater system since its installation.read more
arliene stremming
21:55 29 Nov 23
Brian was my tech today. He contacted me to let me know... when he would arrive. He was very informative regarding how I can best care for my system. This is a guy this business needs to hold unto as he is the best PR you could have.read more
Bertha Gripp
18:21 28 Nov 23
Wow, Brian serviced our unit and educated us beyond what a... service call would normally do. Saving us money and sharing experience on how to keep the system running smoothly. Thank you for sharing your wealth of knowledge.read more
Ian Kaufer
17:36 27 Nov 23
Rob came out this morning to repair my water softener... system. There were signs of packrats and damage to portions of the device. Rob was straightforward with what was wrong and needed to be done, yet saved me with the cost of repair by using existing hardware on the device (motor, display) instead of replacing hardware, all with a great customer experience! I'd recommend Rob and Superior Water to anyone.read more
Melva Lundy
19:10 21 Nov 23
Today 11/21/23 Rob Doty changed filters on our system and... checked over everything!Great company to work with. They are very professional and knowledgeable and friendly. We’ve had our system for 3 years and love it!2 years ago Tate and Sam from Superior Water Treatment installed our ECOWATER SYSTEM. From the minute they walked into our house theywere very professional and knowledgeable and friendly. They wore masks the entire time. They had a lot to do and did everything in a timely matter.Any questions we had they responded to us immediately and politely.Upon completing the installation they cleaned all work areas and Tate took his time showing us how to work and care for our new system.We would recommend this company without hesitation.read more
Josh Mims
22:39 20 Nov 23
I had a temporary issue with my RO tank seeming to give the... water a funny taste, but Angel (Service Manager) helped resolve the issue promptly. The issue I had was likely an anomaly because no other homeowners have reported it.Overall my experience with the company has been great; everyone that has come to service the system has been passionate about the work and has done their best to help resolve any issues or concerns that I’ve had.read more
Chris Morency
18:06 20 Nov 23
Brian serviced our water softener last week. After months... of inoperation and frustration due to a back-ordered part, Brian quickly replaced it and reactivated the water softener. He took ownership of the issue and apologized, even though it was clearly beyond his control. He ensured we understood the problem and the solution; his customer service was outstanding.read more
Bob
23:09 16 Nov 23
Nate and Jose did a spectacular job in installing our water... refining system on Tuesday, November 14th. Angel's response time for coming from Tucson to resolve a minor problem today was superb. A totally professional product and installation team. I highly recommend this company.read more
Steve Lanz
18:46 15 Nov 23
Very easy installation, Eli and Jared were great. Got... everything setup on a first time install. Got it all up and running in a couple of hours. Nice unit, very easy to use.read more
Shana Ramirez
17:32 09 Nov 23
Rob came out for my yearly maintenance! He was very kind... and professional. He was very knowledgeable & answered my questions. Happy that I went with superior water! Thank youread more
Tim Gray
16:39 06 Nov 23
Rob was great, informative and professional.
Bobbi Romero
15:08 03 Nov 23
10/31/2023Another year and another service call from... Superior Water Treatment! As expected, our tech, Brian, was on time and ready to work. He tested everything, performed maintenance and replaced the filters, as needed. He also provided valuable advice the the day to day running our our unit. In addition, he tested the water pressure coming into our home and found a critical need for a Pressure Regulator Valve. We were given a quote to install, however, we called our usual plumber and had the valve installed for a lesser cost. BUT, had Brian not told us about this issue, we likely would have had a MUCH COSTLIER repair on our hands. THANK YOU BRIAN! We appreciate Superior Water Treatment and BRIAN very much!Prior post in 2022:Time for our annual water treatment service! I called on a Monday and the service tech was scheduled for Wednesday of the same week between 11am & 2pm. Jermaine was our tech. He arrived at 12pm, after first calling to let me know he was on his way. Jermaine arrived and checked our outside system (it was fine) and then checked the inside system. He was in and out within 45 minutes. Jermaine explained everything to me along the way. He is very soft-spoken and polite. Very pleasant encounter! See you next year!!read more
sujatha doddi
17:54 26 Oct 23
We had issues few times with the our water softener system,... where technician Rob Doty had to come more than once, we are pleased with the service, he knows very well the system and able to figure out the problem, helped us to work out with our busy schedule.read more
Nicole H
21:00 23 Oct 23
Rob came out for my yearly maintenance. He arrived within... the time window promised and was professional and efficient. He answered all my questions and even fixed an issue that I was having with the cables and shut off valve. I have had the system a few years now and am glad I went with Superior.read more
Melissa Martin
21:08 20 Oct 23
Superior water tech Rob Doty came out to my home yesterday... for a service to my soft water machine. I needed to move my machine from a switched outlet to an outlet that had constant running power, and Rob got the job done quickly and efficiently! Now I don’t have to worry about my soft water machine being accidentally turned off due to a silly little switch in my house.Thank you Rob for being so courteous and professional!read more
